Here are some great resources from WCET on Steps You Can Take Now to Address Accessibility at Your Institution.
The above link is from an article written in 2017. WCET updated it in 2020 with Structure Your Accessibility Work.
Many of the recommendations in these articles are based on analysis of Office of Civil Rights complaint and resolution letters.
Articles authored by Cyndi Rowland, Executive Director, WebAIM; National Center on Disability and Access to Education. NWHeat hosted Cyndi Rowland in the webinar What can we be doing better? Anxiety and Accessibility initiatives 2.0 on October 12, 2022.
Reviewed 10/8/25