OCR, Part 3: Testing for Common Accessibility Barriers on Websites

January 13, 2022

This webinar was not recorded. Webinar summary written by Russ Poulin


OCR addresses hundreds of digital accessibility complaints a year involving all types of educational institutions and libraries. Please join OCR as we walk you through the most common accessibility barriers that we encounter on websites, and effective testing strategies for identifying them.

Learning Outcomes

At the end of this session, learners will have a better understanding of:

  • How some people with disabilities use technology
  • The importance of manual testing for digital accessibility
  • Ensuring keyboard accessibility
  • Testing when the screen is magnified
  • Ensuring graphic images have alternative text
  • Making sure interactive components, like links and buttons, have programmatic labels
  • Testing for sufficient color contrast
  • Reviewing video captioning


Rhonda Collins (Rhonda.Collins@ed.gov) and Amy Kim (Amy.Kim@ed.gov) from the Department of Education, Office for Civil Rights.

General email address for technical assistance is: OCRWebAccessTA@ed.gov

Presenter Biographies

Rhonda Collins is an attorney with the U.S. Department of Education, Office for Civil Rights. She currently serves as a member of the National Digital Access Team. Before joining OCR, she was an Assistant City Attorney for the City of Atlanta where she handled matters related to technology, cybersecurity, procurement, telecommunications, and intellectual property. Ms. Collins is a graduate of the Georgia Institute of Technology and Mercer University School of Law.

Amy Kim has worked for the Office for Civil Rights (OCR), U.S. Dept. of Education since 2003, and has worked extensively in schools, colleges, and universities as a civil rights attorney helping students and families resolve discriminations complaints, including disability-relat)ed concerns. Previously, she worked for the Office of the General Counsel, U.S. Dept. of Health and Human Services. Amy obtained her B.S. in Biochemistry from the University of Washington, and J.D. from the University of Washington, School of Law. Amy enjoys volunteering in her local community and has assisted a variety of community and civic organizations, including serving as an officer of the International Community Health Services (a community health center), the Civil Rights Law Section of the Washington State Bar Association, and the Joint Asian Judicial Evaluation Committee. Amy is the child of political refugees from Korea, and grew up in Covington, WA. She currently resides in Seattle.

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